University of York, Electronics Dept, Heslington Campus, York. YO10 5DD
October 1997 – October 1998
1st year of MEng in
Electronics and Computer Systems Engineering completed.
Simon Balle School Sixth Form, Mangrove Road, Hertford. SG13 8AJ
July 1995 – July 1997
4 ‘A’ Levels: A in
French; B in Mathematics; Physics and Chemistry. (Distinction in French
Simon Balle Secondary School, Mangrove Road, Hertford. SG13 8AJ
September 1990 – July 1995
10 GCSEs grade A-C
including double A* in Science and As in French and mathematics.
Distinction in GCSE equivalent Information Technology.
owner – Full UK driving license, held since January 1997.
- For Creativity and Enterprise in Technology, awarded at 'Young Project
Engineers ' scheme.
- Grades I, II, III and IV, with Associated Board of the Royal School of Music (ABRSM).
-Licensing Conditions and Operating Procedures examination passed.
Crescent, Norwich, NR5 0PX
and administration of ‘RM Connect’ network management software.
Hardware and software support skills; repair of PC and printing
equipment, support of staff and students during lessons and some extra
Knowledge and understanding of networks sufficient to troubleshoot
faults and problems, and also to install new hardware and extend the
infrastructure. Maintenance of servers and internet service.
Since September my role has also included part time teaching as an
IT Instructor for GNVQ Information Communication Technology.
The work with year 11 students has been rewarding and we have all
learnt things through the year.
This role has also included time supporting the local primary schools. A regular visit to each allows me to ensure that equipment and systems are fully functional, support individual lessons, and teachers. This year, two new 'Distributive Application' networks have been commissioned, and the support and training of staff to use these has been and will continue to be a major part of my role. The age range of students supported directly and indirectly is rising 5s thro 17 year old A level students.
(September 02 – March '03)
Since the opening of the new cash and carry store I have spent evenings working through a number of roles at Makro, starting as checkout operator, and rapidly progressing through roles of extra responsibility, supporting cashiers and supervisors, and cash handling and processing. Though a permanent position, this set out as an income booster, and I resigned as planned with the arrival of BST to enjoy my evenings again!
1999 -December 2001)
Industrial Estate, Stevenage
Printer and PC hardware fault diagnosis and repair. Windows 95, 98,
ME; NT and 2000 workstation
support, diagnosis of hardware & software faults. Use of NT/2K Server
OS when maintaining servers. Quick response to and fixing of calls. Understanding of
networks, topologies and implementation. Some experience of hardware
gained: TCP/IP network
printer support including printer configuration. Efficient route planning
against response times. Large
site customer relations. Accredited Compaq Technician on Desktops and
Laptops (warranty certificate expired Jan 2002).
Computer Field Engineer,
1998 – April 1999
Hardware fault diagnosis, and software troubleshooting. Repair of PCs and
printers. Ability to work in private homes and in work places. Networking
configuration and troubleshooting.
Radio Communications and Public Radio Broadcasting.
turning, woodwork and DIY construction projects.
activities such as rock climbing, walking, riding,
maintenance – Collectors item car owner! (1983 Citroen 2CV!)
support and safety.
first field job, on Tiny home PCs for Summit, taught me customer handling skills
and creative engineering. It required finding an immediate solution to the
client’s problem, implementing the necessary steps towards permanent repairs,
whilst making most efficient use of time and resources. Although strenuous at
first, I became accustomed to travelling up to the high mileages (up to 350
miles a day) and working 12+ hours. The end of the Tiny contract meant my
redundancy, though ServiceTec saw my re-employment days later! Over my two and a
half years with ServiceTec I moved many times, from Yorkshire to Norfolk,
Hertfordshire and London to facilitate the company.
I am now looking to become a little bit more settled in location.
My appointment to Costessey High last January brought my desired move to
Norfolk, where I have been happy. The
work at the school has been very varied, but a lot of time is spent clearing up
wilful damage. I find this
incredibly frustrating, as it prevents progress and developing reliability.
I am now seeking to rejoin the business sector looking for opportunities
to move into either larger organisations, or perhaps into mobile work again, or
current career is also my hobby, and I am by no means fixed in chosen
career…though I suspect information technology will follow wherever my career
Available on request.